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Blue Team Level 1

• Is BTL1 Right For Me?
• BTL1 Exam Format
• Retake BTL1 Exam

Blue Team Level 2

• Is BTL2 Right For Me?
• BTL2 Exam Marking Timeframes

Blue Teams Labs Online

• Blue Team Online Support Page
• How to Display SBT Badges on my BTLO account?

FAQ

• How to Add Certificates on LinkedIn and Credily
• Certification Physical Rewards - Delivery Fees and Customs Charges
• How Does Certification Access Work?
• Certification Course Access Extension
• Exam Result Review
• Certification Additional Exam Attempt

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Technical Support

• Trouble Launching Your Training Exam?
• Create a Support Ticket
• Videos Not Displaying
• Lab Login Credentials
• Slow Lab Loading Speed
• Lab Credentials

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Account

• Account Deletion
• How to set up Multi-Factor Authentication (MFA)?
• Change Name on Certificate
• Change Email Address
• Change Name on Account
• Password Reset

Payments

• Validating Military Status
• Supported Payment Methods
• Discounts
• Klarna Payment Plans
• Discounts for Students and Service Members
• Validating Student Status

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Announcements

• Black Friday 2023