CSOM exams, much like BTL1, are graded using a combination of our clever grading robot and manual checks. The automated system is designed to recognize slight variations in answers, so even if your response isn’t an exact match, it may still be accepted. If you believe your exam was inaccurately graded, you can flag it for review.
Once flagged, our team will manually review your answers. If any errors are found, your score may increase. Reviews are typically completed within 5 working days, and you’ll receive an update via email and within the platform once the process is finished. Please note, only one review is allowed per exam attempt.