While we do not have defined SLAs for making BTL2 exams, they are typically reviewed within 30 working days. We aim to provide the score and detailed feedback as soon as possible, but various factors can result in delays, such as a sudden increase in reports to mark, instructor availability, report length, amount of feedback to be written, and others.
Marking exams by hand is never quick, especially when we want to ensure your grade is completely accurate and that the feedback provided is genuinely useful to you, should you need to retake the exam or identify areas for professional development.
For any exams that exceed the 30 working day goal, if you fail the exam we will provide you with a free course and exam access extension.