As per our Refunds Policy, if you have purchased one of our certifications, you are eligible to gain a refund for the full amount, provided the course has not been started.
Certification courses are started one of two ways:
- You manually click 'Start Certification' within 31 days of purchase
- You do not manually start the certification within 31 days of purchase, and it begins automatically
If the course access has begun, you are no longer eligible for a refund, regardless of how much course progress.
We strongly recommend that all students considering our certifications first review the free demo associated with that certification. These can be found on the Free Courses page after signing in to SBT eLearning.
You can read our full Refunds Policy here.